764 opportunities

  • Open to all

    Integration Partner(s) - Biosecurity Integrated Information and Analytics System (BIISA)

    • Australian Government Department of Agriculture and Water Resources (DAWR), BIISA Program
    • Australian Capital Territory
    • Digital outcome
    • Published: Monday 21 May 2018
    • Closing: Monday 4 June 2018

    The Department of Agriculture and Water Resources (DAWR) requires experienced digital agency(s) as integration partner(s) to develop, build and integrate our Biosecurity Integrated Information and Analytics System (BIISA). Having completed our design phase, we have commenced implementation and seek an integration partner(s) to work collaboratively with to deliver the solution.

  • Open to all

    Agile Practitioner

    • Digital Strategy and Operation Division, Department of Industry, Innovation and Science
    • Australian Capital Territory
    • Digital professionals
    • Area of expertise: Agile delivery and Governance
    • Published: Monday 21 May 2018
    • Closing: Monday 28 May 2018

    The Agile Practitioner role is a change agent and champion of Agile ways of working across the Digital Strategy and Engagement Division and the department. Partnering with Delivery Managers and teams, a key outcome is to support the improvement of Agile maturity, knowledge and skills across the organisation.

  • Open to all

    Development of a Assessment Framework

    • Digital Transformation Agency
    • Australian Capital Territory or New South Wales
    • Digital outcome
    • Published: Thursday 17 May 2018
    • Closing: Thursday 24 May 2018

    The DTA is seeking to develop an assessment framework to assist agencies to adopt cloud services. This will allow agencies to assess, measure and compare cloud services, making the transition to cloud easier for agencies.

  • Open to all

    Benchmarking PPSR online transactional times

    • Australian Financial Security Authority
    • Offsite
    • Digital outcome
    • Published: Thursday 17 May 2018
    • Closing: Thursday 24 May 2018

    AFSA needs transactional times benchmarks for each segment of the various pathways that people would follow to fill out in the search and registration forms, and as both casual and account users. Note this procurement does not intend to discover behaviours or experience.

  • Open to one

    SharePoint Developer

    • Department of Human Services
    • Australian Capital Territory or Victoria
    • Digital professionals
    • Area of expertise: Agile delivery and Governance
    • Published: Wednesday 16 May 2018
    • Closing: Wednesday 23 May 2018

    Department of Human Services is seeking a SharePoint Developer to support a major transformation programme.

  • Open to selected

    DOI (Avoka), Infinity and Oracle Policy Automation (OPA) specialists

    • Department of Social Services
    • Australian Capital Territory
    • Digital professionals
    • Area of expertise: Software engineering and Development
    • Published: Wednesday 16 May 2018
    • Closing: Wednesday 23 May 2018

    DSS is seeking specialised services to assist in the development of tools on various platforms including Avoka, Infinity and Oracle Policy Automation to deliver electronic document, form development as well as a policy platform. Resultant contract will be established as an on demand engagement (over a 12 month term).

  • Open to one

    Biometric Project Director for immediate start.

    • Department of Home Affairs
    • Australian Capital Territory
    • Digital professionals
    • Area of expertise: Emerging technologies
    • Published: Wednesday 16 May 2018
    • Closing: Wednesday 23 May 2018

    The Biometrics Implementation Section (BIS) is seeking the services of an experienced Project Director to manage the technical delivery of the National Facial Biometric Management Capability (NFBMC) Program.

  • Open to selected

    Plan for Website Optimisation

    • IP Australia
    • Australian Capital Territory or Offsite
    • Digital outcome
    • Published: Tuesday 15 May 2018
    • Closing: Tuesday 22 May 2018

    IP Australia wishes to conduct desktop research, staff workshops, contextual enquiries and user testing to understand issues relating to the design, delivery and maintainability of our website. This will inform a plan to optimise our website to ensure it continues to meet the needs of our business and our audiences.

  • Open to all

    Level 2 Support of GovCMS PaaS

    • Australian Public Service Commission (APSC)
    • Offsite
    • Digital outcome
    • Published: Tuesday 15 May 2018
    • Closing: Tuesday 29 May 2018

    The APSC is seeking a proven GovCMS partner to help oversee the support and maintenance of the flag ship APSjobs website for a period of one year.

  • Open to all

    Global and domestic factors constraining large scale data analytics for Australian grains research

    • Grains Research Development Corporation, Canberra, ACT.
    • Offsite
    • Digital outcome
    • Published: Tuesday 15 May 2018
    • Closing: Tuesday 29 May 2018

    Data analysts and high-performance computing are valuable resources globally and across all industry sectors. The Australian grains research community is competing for access to these resources. Vast volumes of data are being generated, but without access to data analysts and processing resources, full and timely benefit cannot be extracted.

  • Open to one

    Case Study Writer

    • National Health and Medical Research Council
    • Australian Capital Territory or Offsite
    • Digital professionals
    • Area of expertise: Agile delivery and Governance
    • Published: Monday 14 May 2018
    • Closing: Monday 28 May 2018

    NHMRC is seeking the services of an experienced writer to complete case study development and writing for a number of case studies that have been drafted based on ORA outputs.

  • Open to selected

    Senior Risk Specialist - APS6

    • NDIA
    • Victoria
    • Digital professionals
    • Area of expertise: Agile delivery and Governance
    • Published: Monday 14 May 2018
    • Closing: Monday 28 May 2018

    Exciting opportunity for 6 Senior Risk Specialists

  • Open to selected

    First Line Risk Partner - EL1

    • NDIA
    • Victoria
    • Digital professionals
    • Area of expertise: Agile delivery and Governance
    • Published: Monday 14 May 2018
    • Closing: Monday 28 May 2018

    Exciting opportunity for a First Line Risk Partner

  • Open to selected

    Strategic Risk Specialist - EL1

    • NDIA
    • Victoria
    • Digital professionals
    • Area of expertise: Agile delivery and Governance
    • Published: Monday 14 May 2018
    • Closing: Monday 28 May 2018

    Exciting opportunity for a Strategic Risk Specialist

  • Open to selected

    Director, Strategic Risk and Reporting

    • NDIA
    • Victoria
    • Digital professionals
    • Area of expertise: Agile delivery and Governance
    • Published: Monday 14 May 2018
    • Closing: Monday 28 May 2018

    Exciting opportunity for a Director, Strategic Risk and Reporting

  • Open to selected

    Metadata Repository tool acquisition

    • Clean Energy Regulator
    • Australian Capital Territory
    • Digital outcome
    • Published: Friday 11 May 2018
    • Closing: Friday 25 May 2018

    CER requires a metadata repository that allows us to maintain a central register of data assets, with a consistent way of describing our data holdings to make it easy for staff to find out information about data that is available, enabling them to more confidently use and report on data.

  • Open to selected

    Agile Coaching services

    • Australian Taxation Office
    • Australian Capital Territory or Victoria
    • Digital outcome
    • Published: Friday 11 May 2018
    • Closing: Friday 25 May 2018

    The ATO is looking to engage a consultant/s to support and guide us through the transition to SAFe implementation across all levels of the framework [PPM, Portfolio, Program and team] as well as tailor the framework where appropriate to fit our environment.

  • Open to all

    Delivery Manager/ Scrum Master

    • Digital Transformation Agency
    • Australian Capital Territory
    • Digital professionals
    • Area of expertise: Agile delivery and Governance
    • Published: Wednesday 9 May 2018
    • Closing: Wednesday 23 May 2018

    The Digital Transformation Agency (DTA) is seeking quotes from the Digital Services Panel for contractors to be involved in guiding a software development team through the development and delivery of a cloud-based customer portal.

  • Open to all

    FOUO CMS website

    • Office of National Assessments
    • Australian Capital Territory
    • Digital outcome
    • Published: Tuesday 8 May 2018
    • Closing: Tuesday 22 May 2018

    ONA is seeking a contractor to develop, host and support a CMS website. The site is to be hosted on infrastructure certified to be suitable for at least For-Official-Use-Only level information.

  • Open to all

    Angular 4/Typescript Expert

    • Department of Human Services, Online Services Branch, Digital Enablement Project
    • Australian Capital Territory, Queensland or Victoria
    • Digital professionals
    • Area of expertise: Software engineering and Development
    • Published: Tuesday 8 May 2018
    • Closing: Tuesday 22 May 2018

    The Online Services Branch within DHS seeks experienced Angular 4 / Typescript developers to assist with the build of authenticated online services for Centrelink customers.

  • Open to one

    For the Provision of Puppet Licensing and Training Services

    • Australian Securities Investments Commission
    • New South Wales
    • Digital outcome
    • Closed

    ASIC is seeking Puppet Services for the first stage of the Platform-as-a-Service (PaaS) platform rollout for a hybrid cloud solution, focusing on the design, build and implementation of a PaaS framework and application, providing a way to automatically provision end to end ASIC IT environments.

  • Open to all

    TDIF – Technical Policy Writer/Business Analyst

    • Digital Transformation Agency
    • Australian Capital Territory
    • Digital professionals
    • Area of expertise: Strategy and Policy
    • Closed

    The Digital Transformation Agency (DTA) is seeking quotes from the Digital Marketplace Panel for a technical policy writer/business analyst to support the development and maintenance of policies that underpin the Trusted Digital Identity Framework.

  • Open to all

    Data Commercial Advice

    • City of Sydney Council
    • New South Wales or Offsite
    • Digital professionals
    • Area of expertise: Data science
    • Closed

    City of Sydney looking to roll out new smart city infrastructure which may include devices that collect data

  • Open to selected

    Front End Developer

    • Australian Taxation Office
    • Australian Capital Territory, New South Wales or Queensland
    • Digital professionals
    • Area of expertise: Software engineering and Development
    • Closed

    A Vendor/Service Provider with highly skilled Accessibility Specialist who have demonstrated experience in systems accessibility methods and techniques, including the design, testing, and evaluation of systems, software products and web content for accessibility and adaptive technology compatibility

  • Open to all

    Operations Officer

    • Digital Transformation Agency
    • Australian Capital Territory or New South Wales
    • Digital professionals
    • Area of expertise: Support and Operations
    • Closed

    The Digital Transformation Agency is seeking an Operations Officer to work in an agile, multidisciplinary team building the Digital Marketplace.

  • Open to all

    PNL262 - Hyperion support and maintainance

    • Australian Securities and Investments Commission (ASIC)
    • Offsite
    • Digital outcome
    • Closed

    Functional and Technical support of Oracle Hyperion Planning 11.1.2.4 and OBIEE

  • Open to one

    Business Analyst

    • Australian Public Service Commission
    • Australian Capital Territory
    • Digital professionals
    • Area of expertise: User research and Design
    • Closed

    The APSC is seeking a senior BA to work on a number of prioritised business initiatives over the next 12 months. The work can be flexible, in terms of work hours per week and workplace but to a maximum of 25 hours per week unless agreed prior.

  • Open to all

    Technical Security Product Evaluations and Selections

    • Department of Foreign Affairs and Trade
    • Offsite
    • Digital outcome
    • Closed

    DFAT would like a vendor to undertake a market and technical evaluation and provide recommendations of openly available information for determining best of bried security tool capabilities.

  • Open to selected

    Deep-dive Customer Research

    • IP Australia
    • Australian Capital Territory or Offsite
    • Digital outcome
    • Closed

    IP Australia wishes to conduct focus groups, in-depth interviews plus a some desktop research. Goal: more fully understand our main customer groups. Deep-dive into issues identified during our recent customer satisfaction survey including customer needs and wants, their journey through the IP process, customer-driven innovation and update our audience profiles.

  • Open to one

    Drupal design specialist

    • Tax Practitioners Board
    • New South Wales
    • Digital professionals
    • Area of expertise: Software engineering and Development
    • Closed

    Finalise the build on Online Modules and supporting warrant and training into BAU

  • Open to one

    Web Application Support - govCMs PaaS

    • Tax Practitioners Board
    • New South Wales
    • Digital professionals
    • Area of expertise: Software engineering and Development
    • Closed

    Ongoing support of application layer within govCMS PaaS environment

  • Open to all

    Innovation Hub Manager (AC1409)

    • Australian Transaction Reports and Analysis Centre (AUSTRAC)
    • Australian Capital Territory
    • Digital professionals
    • Area of expertise: Agile delivery and Governance
    • Closed

    Exciting opportunity for to lead the engagement and design of innovative solutions though the AUSTRAC's Innovation Hub.

  • Open to all

    Director - Strategy & Architecture (AC1390)

    • Australian Transaction Reports and Analysis Centre (AUSTRAC)
    • New South Wales
    • Digital professionals
    • Area of expertise: Agile delivery and Governance
    • Closed

    Exciting opportunity for a strategy and architecture expert to continue developing innovative solutions at AUSTRAC.

  • Open to one

    Avoka form code development services

    • Department of Social Services
    • Australian Capital Territory
    • Digital professionals
    • Area of expertise: Content and Publishing
    • Closed

    Work to be performed will consist of: • Developing and reviewing Avoka code to support Forms on the Department of Industry (DOI) platform; • training staff in the appropriate use of Avoka; and • updating DSS training manuals to support the correct use of Avoka.

  • Open to selected

    Event videographer

    • IP Australia
    • New South Wales
    • Digital outcome
    • Closed

    IP Australia is seeking an experienced videographer to capture a half day event being held in Sydney in June.

  • Open to selected

    Accessibility consultant

    • Australian Securities and Investments Commission
    • New South Wales
    • Digital professionals
    • Area of expertise: User research and Design
    • Closed

    Undertake a comprehensive technical accessibility audit of asic.gov.au including usability testing of users with vision, hearing and cognitive impairment.

  • Open to all

    Integration Optimisation Report

    • National Health and Medical Research Council
    • Australian Capital Territory
    • Digital outcome
    • Closed

    NHMRC is seeking the expertise of a service provider to produce an Integration Optimisation Report for its core system replacement project. The deliverable will make optimisation recommendations against each integration.

  • Open to all

    Delivery Manager

    • Digital Transformation Agency
    • Australian Capital Territory or New South Wales
    • Digital professionals
    • Area of expertise: Agile delivery and Governance
    • Closed

    The Digital Transformation Agency (DTA) is seeking quotes from the Digital Marketplace Panel for contractor(s) to form part of the new Digital Service Standard team. The team will be focused helping Australian Government agencies better understand and meet the DSS.

  • Open to one

    Design and Implement an AWS VPC

    • Future Fund Management Agency
    • Victoria
    • Digital outcome
    • Closed

    The Future Fund Management Agency is seeking a provider to assist in the design and implementation of an AWS VPC, including VPN and AD integration, to support development activities for its strategic project portfolio.

  • Open to selected

    Peak Stakeholder Liaison Officer

    • Australian Digital Health Agency
    • New South Wales or Queensland
    • Digital professionals
    • Area of expertise: Marketing, Communications and Engagement
    • Closed

    Seeking a Peak Stakeholder Liaison Officer to commence from May to November 2018 with the Australian Digital Health Agency.

  • Open to selected

    Specialist to provide business analysis, project coordination and process improvement services

    • National Health and Medical Research Council
    • Australian Capital Territory
    • Digital professionals
    • Area of expertise: Agile delivery and Governance
    • Closed

    NHMRC requires a suitably qualified service provider to supply business process modelling and improvement (using the Agency’s process tool, ARIS), business analysis, project coordination and integration acorss process modelling, testing and training for its New Grants Management Solution software development program.

  • Open to all

    Security Code Review

    • Department of Foreign Affairs and Trade
    • Australian Capital Territory
    • Digital outcome
    • Closed

    Security Code Review

  • Open to all

    Senior Test Automation Engineer (AC1349) - 12mths

    • Australian Transaction Reports and Analysis Centre (AUSTRAC)
    • New South Wales
    • Digital professionals
    • Area of expertise: Software engineering and Development
    • Closed

    AUSTRAC is seeking to engage a Senior Test Automation Engineer - 12 month contract (AC1349 )

  • Open to selected

    Business Architect - (AC1389)

    • Australian Transaction Reports and Analysis Centre (AUSTRAC)
    • Australian Capital Territory or New South Wales
    • Digital professionals
    • Area of expertise: Strategy and Policy
    • Closed

    Exciting opportunity for a Business Architect to continue developing innovative solutions at AUSTRAC.

  • Open to all

    Machine Learning proof of concept (POC)

    • IP Australia
    • Australian Capital Territory
    • Digital outcome
    • Closed

    The successful seller will develop a POC that converts unstructured textual data into structured data to support developments in machine learning. The seller will provide a case study outlining their experience. IP Australia may shortlist sellers with the appropriate experience and capabilities for additional opportunities that may arise.

  • Open to all

    Developer Advocate

    • Digital Transformation Agency
    • Australian Capital Territory
    • Digital professionals
    • Area of expertise: Software engineering and Development
    • Closed

    The DTA is seeking a contractor to be involved guiding agencies down the path to a successful engagement with cloud, so they can take advantage of the benefits to agility and resilience. They will be involved in delivery of projects related to making the transition to cloud easier for agencies.

  • Open to all

    HR Lead

    • The successful candidate will work for The Bureau of Meteorology within the Robust Program.
    • Victoria
    • Digital professionals
    • Area of expertise: Agile delivery and Governance
    • Closed

    We require a creative, capable and adaptable professional to fill the Human Resources (HR) Lead role. You must be comfortable operating in a strategic, consultative and hands-on capacity and thrive in an innovative, fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done.

  • Open to one

    Social depth platform

    • National Gallery of Australia
    • Australian Capital Territory
    • Digital outcome
    • Closed

    The NGA Requires a sophisticated and mature UGC social-depth platform to allow aggregation, moderation, curation, management, publishing and deployment of rich UGC applications and native partner content. In addition, it will also offer sophisticated UGC capabilities without a dependence on the broader social-media ecology to attain this key aim.

  • Open to selected

    Data Analytics for Heavy Vehicle Road Reform

    • Land Transport Market Reform Branch, Department of Infrastructure, Regional Development and Cities.
    • Australian Capital Territory
    • Digital outcome
    • Closed

    Nationally there are many organisations holding data about roads, across a variety of systems. The Commonwealth would like to examine the feasibility of using an existing commercial data engine or data analytics platform, on a range of existing road data, could extract meaningful and useful information to support national reforms.

  • Open to all

    CSIRO/Data 61 "Water Wise" Web application development

    • Data 61
    • Queensland or Offsite
    • Digital outcome
    • Closed

    REQUIREMENTS ● Agile project management ● Front end software development: o HTML/CSS, Javascript and/or Purescript, ELM, Typescript, ReactJS, AngularJS ● Back end software development: o Haskell, Scala, Java or Python o REST APIs for microservices o Reactive programming ● Cloud devops on Amazon Web Services

  • Open to selected

    Workforce Strategy Branch Resources (6 positions)

    • DHS, Payments Reform Group, Enterprise Transformation Division, Workforce Strategy Branch.
    • Australian Capital Territory
    • Digital professionals
    • Area of expertise: Strategy and Policy
    • Closed

    Department of Human Services requires greater visibility of the current skills of our ~35,000 staff, clarity of future skills needed, a high level plan to transition our skills profile, and identification of an appropriate mechanism to track the progression of skills enhancement over time.

  • Open to one

    Strategic Advisor - CCXO

    • Department of Human Services
    • New South Wales
    • Digital professionals
    • Area of expertise: Marketing, Communications and Engagement
    • Closed

    Department of Human Services is seeking a Strategic Advisor to support the Chief Citizen Experience Officer. This will include: • Strategic audit, research, knowledge acquisition, team building/positioning and embedment • Development of strategy, plan, objectives and timelines • Implementing and ongoing counsel, with regular reporting and review of plans

  • Open to all

    Developer needed for immediate start for implementation of BETA version in Sept 2018

    • Australian Government Department of Health
    • Offsite
    • Digital professionals
    • Area of expertise: Software engineering and Development
    • Closed

    The Department of Health is seeking an experienced agency to develop a simple, engaging and accessible digital interactive questionnaire across four subject ares which has capacity to change behaviour and which generates personalised information and refers users to tools and links to key external sites.

  • Open to all

    Strategic Risk Assessment for a Major Cross-Agency Program

    • Digital Transformation Agency
    • Australian Capital Territory
    • Digital outcome
    • Closed

    Deliver a strategic risk assessment for a major cross-agency data-focussed ICT program to help improve delivery confidence. You will express a view on the program's risk profile and provide actionable recommendations to assist the participating agencies in responding to key risks and strengthening their risk management practices and culture.

  • Open to all

    Benefits Realisation Planning

    • National Health and Medical Research Council
    • Australian Capital Territory or Offsite
    • Digital outcome
    • Closed

    NHMRC is seeking the expertise of a service provider to produce a Benefits Realisation Strategy and Plan for its core system replacement project. The deliverable will articulate the benefits of the project within the context of the Health and Medical Research Community, the Agency and the Commonwealth.

  • Open to one

    CA GEN Conversion consultancy for Proof of Concept (POC)

    • Australian Taxation Office (ATO)
    • Australian Capital Territory
    • Digital outcome
    • Closed

    ATO is seeking an CA GEN Conversion consultant with expertise in converting CA GEN so that we can assess the feasibility, make recommendations and estimate the effort required to enact a conversion program of work of this nature.

  • Open to selected

    Understanding the tax time online user experience

    • Australian Taxation Office
    • Offsite
    • Digital outcome
    • Closed

    The Australian Taxation Office is seeking a research provider to assist us in understanding the online journey individuals take when they prepare and lodge their tax return.

  • Open to all

    User Researchers - multiple roles

    • Digital Transformation Agency
    • Australian Capital Territory
    • Digital professionals
    • Area of expertise: User research and Design
    • Closed

    The Digital Transformation Agency (DTA) is seeking [quotes/expressions of interest] from the Digital Marketplace Panel for contractors to be embedded in multidisciplinary teams.

  • Open to one

    Quality Assurance Tester

    • Australian Public Service Commission
    • Australian Capital Territory
    • Digital professionals
    • Area of expertise: Software engineering and Development
    • Closed

    Quality assurance testing of the apsjobs.gov.au refresh project

  • Open to all

    Delivery Manager

    • Australian Taxation Office, in consultation with the Digital Transformation Agency
    • Australian Capital Territory or New South Wales
    • Digital professionals
    • Area of expertise: Agile delivery and Governance
    • Closed

    Exciting opportunity for an experienced delivery manager to join our team to work on phase 2 of the Occupational Rehabilitation and Associated Medical Services panel (ORAMS) to create a more end to end user experience.

  • Open to all

    Service Designer

    • Australian Taxation Office, in consultation with the Digital Transformation Agency
    • Australian Capital Territory or New South Wales
    • Digital professionals
    • Area of expertise: User research and Design
    • Closed

    Exciting opportunity for an experienced service designer to join our team to work on phase 2 of the Occupational Rehabilitation and Associated Medical Services panel (ORAMS) to create a more end to end user experience.

  • Open to all

    Full Stack Developers (Multiple)

    • Australian Taxation Office, in consultation with the Digital Transformation Agency
    • Australian Capital Territory or New South Wales
    • Digital professionals
    • Area of expertise: Software engineering and Development
    • Closed

    Exciting opportunity for experienced Developers to join our team to work on phase 2 of the Occupational Rehabilitation and Associated Medical Services panel (ORAMS) to create a more end to end user experience.

  • Open to all

    User Researcher

    • Australian Taxation Office, in consultation with the Digital Transformation Agency
    • Australian Capital Territory or New South Wales
    • Digital professionals
    • Area of expertise: User research and Design
    • Closed

    Exciting opportunity for an experienced user researcher to join our team to work on phase 2 of the Occupational Rehabilitation and Associated Medical Services panel (ORAMS) to create a more end to end user experience.

  • Open to all

    Program Officer - Canberra

    • Digital Transformation Agency
    • Australian Capital Territory
    • Digital professionals
    • Area of expertise: Support and Operations
    • Closed

    The Digital Transformation Agency (DTA) is seeking [quotes/expressions of interest] from the Digital Marketplace Panel for contractors to be involved in a cross agency digital program of work providing Program Management Office support.

  • Open to selected

    User Engagement/Researcher

    • Department of Human Services
    • Australian Capital Territory or Queensland
    • Digital professionals
    • Area of expertise: User research and Design
    • Closed

    The role will contribute to user research and engagement to gather and analyse user insights, pain points and future improvement opportunities from claimants/customers, staff, stakeholders and identify opportunities for improvement. User research findings will inform the Department’s future service design concepts and contribute to the development of Concepts of Operations.

  • Open to all

    Stakeholder Engagement Lead - Canberra

    • Digital Transformation Agency
    • Australian Capital Territory
    • Digital professionals
    • Area of expertise: Marketing, Communications and Engagement
    • Closed

    The Digital Transformation Agency (DTA) is seeking [quotes/expressions of interest] from the Digital Marketplace Panel for contractors to be involved in a cross agency digital program of work leading Stakeholder Engagement.

  • Open to selected

    Data Analyst

    • Department of Human Services
    • Australian Capital Territory or Queensland
    • Digital professionals
    • Area of expertise: User research and Design
    • Closed

    The role will contribute to user research and engagement to gather and analyse user insights, pain points and future improvement opportunities from claimants/customers, staff, stakeholders and identify opportunities for improvement. User research findings will inform the Department’s future service design concepts and contribute to the development of Concepts of Operations.