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Department of Social Services

NSAF and My Aged Care Artificial Intelligence Proof of Concept

Important dates

Opportunity ID
Deadline for asking questions
Tuesday 19 December 2017 at 6PM (in Canberra)
Closing date for applications
Friday 22 December 2017 at 6PM (in Canberra)
Friday 15 December 2017


Write a summary of your brief

By preparation for and development of a proof of concept, the Contractor shall assess the current NSAF and My Aged Care dataset and demonstrate how Artificial Intelligence (AI) can deliver an AI supported system that more efficiently assesses Aged Care recipients and determine their needs for aged care services.

What is the latest start date?
January 2018
How long is the contract?

2-4 weeks

Where can the work take place?
Australian Capital Territory
Who will the specialist work for?
Department of Social Services
Budget range

About the work

Why is the work being done?

The outcome of this PoC will demonstrate the potential value of using AI to support My Aged Care assessment processes This works need to be completed mid January 2018.

What's the key problem you need to solve?

Changes have been made incrementally to respond to needs of stakeholders (e.g. streamlined screening). The following opportunities have been identified where AI may be beneficial:

• Facilitate a more positive and relevant client experience

• Reduce duplication, repetitiveness and time taken to complete assessments with the client(s) and/or their representative(s)

• Improve consistency and useability

Describe the users and their needs


What work has already been done?

Who will the work be done with?

The work will be performed in consultation with Department of Social Services ICT SMEs.

Any additional relevant information?

What phase is the work in?

Work setup

Where will the work take place?

Woden ACT and potentially the contractor's premises

What are the working arrangements?

On site, face to face when required.

Is security clearance required?

A police check will be required as a minimum

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate sellers’ technical competence.

Essential skills and experience
Demonstrate experience with AI
Nice-to-have skills and experience
Knowledge of My Aged Care system and supporting architecture

How sellers will be evaluated

How many shortlisted sellers will you evaluate?
Proposal criteria
  • Approach and methodology
  • How the approach or solution meets user needs
  • Estimated timeframes for the work
  • Team structure
Cultural fit criteria
Work as a team with our organisation and other sellers
Payment approach
Fixed price
Assessment methods
  • Written proposal
  • Presentation
Evaluation weighting

Technical competence

Cultural fit


Seller questions

No questions have been asked or answered yet.

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