Australian Electoral Commission (AEC)

Election Information Mobile Application Development

Important dates

Opportunity ID
Deadline for asking questions
Friday 18 August 2017 at 5PM (in Canberra)
Closing date for applications
Friday 25 August 2017 at 5PM (in Canberra)
Friday 11 August 2017


Write a summary of your brief

The AEC require a mobile application to facilitate access to election services and information in combination with the AEC website.

What is the latest start date?
How long is the contract?


Where can the work take place?
Australian Capital Territory
Who will the specialist work for?
Australian Electoral Commission (AEC)
Budget range

About the work

Why is the work being done?

The AEC seek to improve the services offered to the public and the AEC election workforce. By providing systems and applications that are relevant and utilise current technology like mobile applications will in turn provide the AEC with a modern professional service to extend our online presence to a wider audience.

What's the key problem you need to solve?

The AEC require a mobile application to facilitate access to election services and information in combination with the AEC website.

Describe the users and their needs

Below is the high level scope of what the AEC require in the mobile applications.

AEC Public App

• Check enrolment

• Division details

• Polling place details

- Closest polling place to enrolment address

- Closest polling place based on ‘current’ GPS location

- Polling place wait time

- Polling place access

• Disability services

- Voting guidance: refer to website

- ‘Voters Voice’ functionality

• Basic Results

- Utilise AEC ‘Tally room’ API

AEC Internal App

• Officer-in-Charge (OIC) reference and training material

- Policy

- Procedures

- Work instructions

- Training videos

• Communication Channel (2 way)

- AEC to OIC

> Targeted updates

 > Critical notifications

- OIC to AEC

 > Polling place wait time (published to)

• Management dashboard

• AEC Website

• AEC Public app

- Polling place issues / feedback

What work has already been done?

This project commenced a discovery phase in early 2015.

There are a number of artifacts that have been drafted including:

- Business requirement documentation for the AEC mobile application

- Conceptual user interface design specification


These articates will be shared as reference material to the successful supplier.

Who will the work be done with?

The seller will work closely with the AEC IT Branch and AEC business area's as required.

Any additional relevant information?

The AEC is after an Agile project delivery style.

What phase is the work in?

Work setup

Where will the work take place?

50 Marcus Clarke Street, Canberra ACT 2600

What are the working arrangements?

This work will be based in your own offices with a weekly project meetings and onsite workshops / demonstrations as required.

Is security clearance required?

All resources must be Australian Citizens and undergo a National Police Check.

A security clearance is not required to complete this work.

Additional information

Additional terms and conditions

The Supplier must respect the strict political neutrality of the Customer and not associate the Customer in any way with any political activity that it undertakes. Where required by the Customer, the Supplier must ensure that its Specified Personnel or Subcontractor sign a declaration of political neutrality in such a form as may be Notified by the Customer.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate sellers’ technical competence.

Essential skills and experience
  • Demonstrate capacity to meet the Requirement / Problem
  • Demonstrate relevant knowledge and understanding of the requirement
  • Proposed Methodology in delivering the requirement
  • Evidence of skilled resources and organisational depth to undertake the work
  • Detail any current, similar work experience and contracts as they relate to the Requirement / Problem
  • How this achieves value for money (Fitness for purpose of the proposal)
Nice-to-have skills and experience
Demonstrate experience working with Federal Government agencies

How sellers will be evaluated

How many shortlisted sellers will you evaluate?
Proposal criteria
  • Approach and methodology
  • How the approach or solution meets user needs
  • Estimated timeframes for the work
  • Value for money
Cultural fit criteria
  • Work as a team with our organisation and other suppliers
  • Transparent and collaborative when making decisions
Payment approach
Capped time and materials
Assessment methods
  • Written proposal
  • Case study
  • Reference
Evaluation weighting

Technical competence

Cultural fit


Seller questions

Seller questions
Seller question Buyer answer
1. Q1 - Where will the data and information be hosted? Q2 - Is the AEC looking at a support arrangement once the mobile app has been built? Q1 - The AEC's preference is for hosting within AWS. Q2 - Yes, the AEC is looking at a support arrangement with the successful vendor upon the successful completion of the mobile app build.
2. Q1 - Do you require the work to be done onsite at Marcus Clarke Street or offsite at our offices? 1 - This work is to be completed offsite at your offices.
3. What are the citizen outcomes the AEC aim to achieve for this project to be considered successful? Improved voter accessibility to AEC information and services.
4. Are you looking for a successful vendor to supply a few developers to work on the application, or a multi-disciplinary team to work with AEC collaboratively? The AEC are looking for a multi-disciplinary team to work with us collaboratively.
5. How does the AEC currently operate without the internal app? Currently the AEC uses its intranet, printed SOPs and training materials. Limited polling place communication through phone calls.
6. What are the current and planned capabilities of your API? As per high level scope.
7. Is there potential that the successful vendor will also be assisting with API updates or enhancements? The AEC would expect that the successful vendor would be open to providing assistance as necessary with any APIs related to the application.
8. Will features such as check enrolment, polling place all receive information via the ‘Tally room’ API? There will be multiple APIs to provide this information.
9. Is there a specific budget range already established for this project? The approach to market responses will indicate the required project budget.
10. Does the conceptual user interface design artefact include finalised designs, or will finalised designs need to be created by the successful applicant? Finalised designs need to be created by the successful applicant.
11. Is there a preference for technology used for the app build? I.e. Native v Hybrid methodology? There is no preference for the technology used for the app build. Application is to be available to both iOS & Android devices.
12. Closing date for applications has been extended to Friday 25 August 2017 at 6PM. Closing date for applications has been extended to Friday 25 August 2017 at 6PM.
13. Can you please confirm that suppliers are not required to provide a technical solution for this stage of the opportunity, and that a technical solution / proposal will be required from shortlisted suppliers only? Technical solution and proposal will be required from shortlisted suppliers only.
14. The mobile app is for phone only or tablets must also be considered? Tablets must also be considered.
15. Do you foresee the need to create a browser-based application for the management dashboard that could be accessed from any device, including desktops? Yes

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