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Department of Foreign Affairs and Trade

Cloud Governance and Supporting Services

Important dates

Opportunity ID
1911
Deadline for asking questions
Monday 3 December 2018 at 6PM (in Canberra)
Closing date for applications
Thursday 6 December 2018 at 6PM (in Canberra)
Published
Thursday 29 November 2018

Overview

Write a summary of your brief

DFAT is embarking on an innovation agenda which includes the secure consumption of Cloud Services. DFAT requires the department to be compliant with the Australian Cyber Security Centre and Australian Signals Directorate guidance and policies to allow the department to securely connect too and consume Microsoft cloud service offerings.

What is the latest start date?
31/01/2019
How long is the contract?

12 months with two extension options of six months each

Where can the work take place?
Australian Capital Territory
Who will the specialist work for?
Department of Foreign Affairs and Trade
Budget range

About the work

Why is the work being done?

DFAT is embarking on an innovation agenda which includes the secure consumption of Cloud Services. DFAT requires the department to be compliant with the Australian Cyber Security Centre and Australian Signals Directorate guidance and policies to allow the department to securely connect to and consume Microsoft cloud service offerings.

The department is therefore seeking to engage a suitably qualified and experienced service provider who has performed this task for other government agencies.

What's the key problem you need to solve?

DFAT must ensure the services consumed from Microsoft is done so in a manner where security accreditation of DFATs connection to Microsoft and the service itself can be achieved through the strict application of security controls, policies and processes.

Describe the users and their needs

Australian Government users requiring to connect to Microsoft Office 365 to consume office productivity services including, Office, email and web browsing.

What work has already been done?

DFAT has established an Office 365 tenancy and requires industry's expertise to help DFAT achieve its desired business outcomes.

Who will the work be done with?

DFAT IT and partners such as Microsoft

Any additional relevant information?

DFAT wishes to accredit the Microsoft cloud services at the Protected Security classification and as such requires the services of a suitably qualified and experienced service provider who has performed this task for other government agencies.

What phase is the work in?
Beta

Work setup

Where will the work take place?

40 Allara St Canberra City

What are the working arrangements?

A mixture of on-site and off-site work on a time and materials basis. DFAT will define work packages for each element of work required. The service provider will be required to lead the accreditation initiative, working closely with DFAT to ensure all people, process and technology aspects required to achieve secure connectivity and accreditation can be achieved.

Is security clearance required?

Minimum Baseline / NV1 preferred

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate sellers’ technical competence.

Essential skills and experience
  • Demonstrated experience in developing a security risk assessment and subsequent accreditation of Protected - Microsoft cloud service offerings.
  • Thorough understanding of the ACSC and ASD guidance as it relates to Microsoft's Office 365 and Azure cloud services.
  • A thorough understanding of Microsofts security framework as it applies to Office 365 and Azure.
  • Deomonstrated experience working with Federal Government Agencies
  • The potential seller's relevant experience and performance history
Nice-to-have skills and experience
  • Excellent documentation and technical writing skills
  • Ability to facilitate meetings at an executive level
  • Ability to communicat with technical specialists and executive a like

How sellers will be evaluated

How many shortlisted sellers will you evaluate?
1
Proposal criteria
  • Technical solution
  • Approach and methodology
  • How the approach or solution meets user needs
  • How the approach or solution meets your organisation’s policy or goal
  • Estimated timeframes for the work
  • How they’ve identified risks and dependencies and offered approaches to manage them
  • Team structure
  • Value for money
Cultural fit criteria
  • Work as a team with our organisation and other sellers
  • Transparent and collaborative when making decisions
  • Have a no-blame culture and encourage people to learn from their mistakes
Payment approach
Time and materials
Assessment methods
  • Written proposal
  • Case study
  • Work history
  • Reference
  • Presentation
Evaluation weighting

Technical competence
20%

Cultural fit
40%

Price
40%

Seller questions

Seller questions
Seller question Buyer answer
1. As we are unable to provide a full proposal including staff profiles and costing within the response fields provided, is it possible for us to provide this additional information to you via the Department's nominated tender response email address, ICBtenders@dfat.gov.au? Yes. Please include and send any additional information to icbtenders@dfat.gov.au.

Only invited sellers can apply for an 'Open to one' or 'Open to selected' opportunity.

Learn more about Open to selected opportunities.

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