Hosting and maintenance of the treasury.gov.au website

Important dates

Opportunity ID

1868

Deadline for asking questions

Monday 19 November 2018 at 6PM (in Canberra)

Closing date for applications

Tuesday 27 November 2018 at 6PM (in Canberra)

Published

Thursday 15 November 2018

Overview

Write a summary of your brief

The Treasury are seeking ongoing hosting and maintenance support for the treasury.gov.au website.

What is the latest start date?

10/12/2018

How long is the contract?

3 years + 1 year + 1 year

Where can the work take place?

Offsite

Who will the specialist work for?

Department of the Treasury

Budget range

About the work

Why is the work being done?

The Treasury website is being re-platformed to Drupal. We require a hosting and maintenance provider to support the platform and website.

What's the key problem you need to solve?

The Treasury are transitioning from WordPress to Drupal and require hosting and maintenance of a secure, reliable and accessible Drupal environment.

Describe the users and their needs

<td class="summary-item-field summary-item-free-text"><span>As the Treasury we require ongoing hosting and maintenance support for the corporate website (www.treasury.gov.au) so it can provide information to our stakeholders and the general public.</span></td>

What work has already been done?

The website was redesigned in 2017 using the Digital Service Standard. The Department have been working on the re-platforming of the treasury.gov.au website in Drupal 8 and are ready to release the new site.

Who will the work be done with?

Department of the Treasury, a contracted Drupal Developer and the outsourced team managing the Drupal 8 build.

Any additional relevant information?

HTML Pages - 4,000

Files - 20,000

Views per month: 175,000

5gb & 60K sessions/month

What phase is the work in?

Other

Work setup

Where will the work take place?

The Treasury are based in Canberra. Work is not required onsite.

What are the working arrangements?

Work will be conducted remotely.

It is the expectation of the Treasury that the successful provider will proactively maintain the infrastructure and core Drupal modules. Adhoc requests will need to be managed through a service management tool with options to escalate requests for work based on priority.

Adoc phone meetings may be required.

Is security clearance required?

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate sellers’ technical competence.

Essential skills and experience

• Experience with the provision of highly available, scaleable, and secure infrastructure.
• Drupal development skills.
• User experience and interface expertise
• Provide load balancing and autoscaling services
• Automated website up-time monitoring, reporting and response services
• Provide a range of priority services requiring normal to emergency response
• Must provide ongoing maintenance of infrastructure and core drupal modules
• Must provide DDoS protection
• Must provide 99.95% up-time
• Disaster recovery approach and multiple daily snapshots

Nice-to-have skills and experience

How sellers will be evaluated

How many shortlisted sellers will you evaluate?

1

Proposal criteria

• Technical solution and approach to content staging
• Proven experience in hosting large scale Drupal websites
• How the approach or solution meets the Treasury's requirements
• Ability to deliver within the timeframes
• Support model
• Security protocols and framework

Cultural fit criteria

• Transparency in identifying delivery risks and issues and communicating these promptly
• A focus and commitment to data and information security

Payment approach

Capped time and materials

Assessment methods

Written proposal

Evaluation weighting

Technical competence
60%

Cultural fit
15%

Price
25%