Desktop Modernisation Project - training and change management program

Important dates

Opportunity ID

1817

Deadline for asking questions

Thursday 1 November 2018 at 6PM (in Canberra)

Closing date for applications

Tuesday 6 November 2018 at 6PM (in Canberra)

Published

Tuesday 30 October 2018

Overview

Write a summary of your brief

The FFMA is undertaking a program of work, known as the “Desktop Modernisation Project” to modernise the legacy desktop infrastructure in use and requires a training provider to design and implement a comprehensive training and change management program as part of the project roll-out.

What is the latest start date?

5/11/2018

How long is the contract?

N/A

Where can the work take place?

Victoria

Who will the specialist work for?

Future Fund Management Agency

Budget range

N/A

About the work

Why is the work being done?

The Buyer is undertaking a program of work, known as the “Desktop Modernisation Project” to modernise the legacy desktop infrastructure in use and we require a comprehensive training and change management program as part of the project roll-out.

What's the key problem you need to solve?

We require the Seller to design and implement a comprehensive training and change management program that provides high quality training and incorporates "Change Champions” to maximise solution adoption across the Buyer’s organisation.

Describe the users and their needs

As a Future Fund employee, I need to receive training, communications and support regarding the technology being rolled out as a result of Desktop Modernisation project.

What work has already been done?

N/A

Who will the work be done with?

You will be working with the Agency's Desktop Modernisation project team, IT team (including external partners), Change Champions and general users.

Any additional relevant information?

N/A

What phase is the work in?

Not started

Work setup

Where will the work take place?

Future Fund Management Agency

Level 42, 120 Collins St

Melbourne VIC 3000

What are the working arrangements?

On site full time.

Is security clearance required?

The Seller must ensure that all personnel of the Seller who require access to the Buyer’s systems have passed a national police check prior to being given access.

Additional information

Additional terms and conditions

N/A

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate sellers’ technical competence.

Essential skills and experience

• Extensive experience in developing and implementing technology user training programs
• Proven experience in organisational change management and communications

Nice-to-have skills and experience

N/A

How sellers will be evaluated

How many shortlisted sellers will you evaluate?

1

Proposal criteria

• Approach and methodology
• How the approach or solution meets user needs

Cultural fit criteria

• Work as a team with our organisation and other suppliers
• Transparent and collaborative when making decisions

Payment approach

Time and materials

Assessment methods

• Written proposal
• Presentation

Evaluation weighting

Technical competence
40%

Cultural fit
30%

Price
30%