Digital Transformation Agency

Design Sprint Facilitation

Important dates

Opportunity ID
Deadline for asking questions
Thursday 21 June 2018 at 6PM (in Canberra)
Closing date for applications
Tuesday 26 June 2018 at 6PM (in Canberra)
Tuesday 19 June 2018


Write a summary of your brief

The DTA is seeking a seller experienced with facilitating Design Sprints with emerging technologies

What is the latest start date?
How long is the contract?

2 design sprints (1 week each) plus 2 weeks of evaluation activities

Where can the work take place?
  • Australian Capital Territory
  • New South Wales
Who will the specialist work for?
Digital Transformation Agency
Budget range

About the work

Why is the work being done?

The DTA is experimenting with alternative ways to rapidly test and evaluate how emerging technology could meet government needs.

What's the key problem you need to solve?

The DTA will run a series of design sprints and innovation evaluation activities on both existing products and emerging technology. We require assistance from someone who is experienced in running and facilitating the Design Sprint's activities.

Describe the users and their needs

As a Delivery Team within a Government Agency, we need an efficient methodology to explore emerging technologies that can potentially improve digital service delivery.

What work has already been done?

Who will the work be done with?

The DTA will provide the Subject Matter Expertise to build and test the prototype for the Design Sprint activities

Any additional relevant information?

<td class="summary-item-field summary-item-free-text"><span>For more information on the format we will trial please see a description of Design Sprints methodology at -</span></td>

What phase is the work in?

Work setup

Where will the work take place?

241 Commonwealth Street, Surry Hills Sydney or

50 Marcus Clarke Street, Canberra

What are the working arrangements?

Onsite full time, 5 days per week.

Is security clearance required?

Current Commonwealth Government baseline security clearance an advantage, otherwise the ability to obtain one.

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate sellers’ technical competence.

Essential skills and experience
demonstrate relevant experience and performance history
Nice-to-have skills and experience

How sellers will be evaluated

How many shortlisted sellers will you evaluate?
Proposal criteria
understanding of the Design Sprint methodology
Cultural fit criteria
work as a team within our organisation
Payment approach
Fixed price
Assessment methods
  • Written proposal
  • Case study
  • Work history
Evaluation weighting

Technical competence

Cultural fit


Seller questions

Seller questions
Seller question Buyer answer
1. We've led design sprints on many topics but not emerging technology. Should we put in a proposal? Yes.
2. Do sprints build on each other? Potentially. It depends on what the outcome is at the end of the first sprint. If we successfully test an idea in the first sprint and have a clear outcome, then we may explore a different problem and idea in the 2nd sprint. Conversely we may feel that at the end of the first sprint that we wish to continue exploring that space and refine the idea in the 2nd sprint.
3. Is this 5 consecutive days in Canberra followed by 5 in Sydney? No. The location for the 2 design sprints depends largely on where the team members (both DTA staff and suppliers) are located.
4. Can evaluation be done from Sydney? yes
5. Who will recruit users - DTA or us? DTA will recruit users for testing during the sprint.
6. Is there time to ensure users are lined up for the sprint so we can ensure testing occurs on day 5? The DTA will ensure that users are lined up before the commencement of a design sprint.
7. Is the sprint team, and your expectation of the facilitator role in-particular, strictly based on the GV Sprint methodology, or are you open to adaptations or recommendations based on a supplier's previous sprint experience? We would like these sprints to keep as consistent as possible to the GV sprint methodology. We are open to small deviations though if a supplier could demonstrate a compelling reason to do so. eg. subtle changes in the agenda, or performing the activities over 4 days rather than 5.
8. Is the purpose of this opportunity to appoint a supplier/s just for the 2 specified sprints, or is the intention to collect a broader pool of suppliers that might form a panel, or similar? This opportunity is to appoint a supplier for the 2 specified sprints.
9. Will the supplier be required to provide a venue, materials and catering across the 5 days? If so will this need to be included in costs? There is no need to provide a venue, materials or catering for the sprints. The venue will be at a DTA office (sydney or canberra). All materials (stationary, tooling, etc) will be provided by the DTA. No catering is required for the team.
10. The timeframe states ASAP. Could you confirm whether this means a July start date? Yes. We'd like to start the work during July
11. Will the four weeks be back-to-back or with a break in-between? We plan to have the 4 weeks back-to-back

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