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Tax Practitioners Board

Web Application Support - govCMs PaaS


Important dates

Opportunity ID
1297
Published
Wednesday 9 May 2018
Deadline for asking questions
Friday 11 May 2018 at 6PM (in Canberra)
Closing date for applications
Wednesday 16 May 2018 at 6PM (in Canberra)

Overview

Write a summary of your brief

Ongoing support of application layer within govCMS PaaS environment

What is the latest start date?
30 June 2018
How long is the contract?

12 months

Where can the work take place?
New South Wales
Who will the specialist work for?
Tax Practitioners Board
How much can you spend per day?

As per contract proposal

About the work

Who will the specialist work with?

Communications team responsible for web content

Business Sydtems and Services and identified external vendors - responsible for TPB Ecosystem

project and Business Improvement Team

What will the specialist do?

Support proposal -govCMS PaaS site including API

Any additional relevant information?

Work setup

Where will the work take place?

52 Goulburn Street Sydney as required

or remote as per contract

What are the working arrangements?

On site as required

Is security clearance required?

PEIC

Additional information

Additional terms and conditions

Service level agreement

high/critical level support (incidents that directly impact website and cause major service disruption)

Expected response is acknowledgment of issue within 30 minutes (during business hours), resolution within 2 hours during business hours. If resolution is not achievable within 1 hour, site to be restored from backup to ensure 2 hour SLA achieved.

Medium/low level support (incidents that impact functionality and reduce service but that don't disrupt operation of the website as a whole)

expected response is acknowledgment of issues within 1 working day, resolution plan within 2 working days, resolution within 5 working days.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate sellers’ technical competence.

Essential skills and experience
  • Specialist Drupal coding skills
  • Skills to develop and maintain custom API
Nice-to-have skills and experience

How sellers will be evaluated

How many specialists will you evaluate?
1
Cultural fit
  • Work as a team with our organisation and other suppliers
  • Transparent and collaborative when making decisions
Area of expertise
Software engineering and development
How will you verify the specialist is right for the role?
  • Work history
  • Interview
How will you evaluate the specialists?

Technical competence
80%

Cultural fit
10%

Price
10%

Seller questions

No questions have been asked or answered yet.

Only invited sellers can apply for an 'Open to one' or 'Open to selected' opportunity.

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