Department of the Environment and Energy

Exploration of commercial datasets to answer questions about household and SME energy use and costs

Important dates

Opportunity ID
Deadline for asking questions
Tuesday 24 April 2018 at 6PM (in Canberra)
Closing date for applications
Friday 27 April 2018 at 6PM (in Canberra)
Friday 20 April 2018


Write a summary of your brief

We are looking for a group with access to datasets that they can analyse to tell us about how households and SMEs are being affected by increased energy prices and changes in energy use and services, and what they are doing in response.

What is the latest start date?
How long is the contract?

Where can the work take place?
Who will the specialist work for?
Department of the Environment and Energy
Budget range

About the work

Why is the work being done?

The Department of the Environment and Energy has a need to better understand what is happening to energy bills for households and SMEs. As well as supporting energy policy directly, outputs will also contribute to the Energy Use Data Model, designed to support a wide range of research for better energy market forecasting and planning, and better consumer services.

What's the key problem you need to solve?

Examples of the types of questions we would like to answer include:

1. How have energy bills (electricity and gas) for households and small business changed over time?

2. What characteristics predict higher energy bills? For example demographic, geographical differences, behavioural indicators or situational factors like renting, availability of competitive offers or fuel alternatives, industry sector or particular business activities etc

3. Can we identify particular groups that are more affected by energy bill stress?

4. Are the opportunities in your dataset to differentiate between energy use volume and energy price, and how they change over time?

5. Is there any evidence of households or businesses responding to rising energy costs? For example, switching energy providers, fuel switching (including installing PV), changing behaviour to reduce energy use or investing in energy efficiency to reduce bills.

6. Can we identify characteristics that predict different types of response? For example proportional size of bill to wider costs or revenue, firm characteristics or household demographics, behaviours in other sectors like shopping habits, liquidity or financing constraints; ownership versus leasing/renting versus locating within an embedded network (like a shopping mall or large apartment block); ANZSIC sectors or activity types; company size, growth rate or profitability; particular energy providers or regions; management characteristics or behaviours

7. Can we identify ‘trigger events’ that are influencing certain households or firms/industries to respond to energy costs? For example receiving particularly high bills, family or activity changes, failure of equipment, new offers in the market.

8. Who is switching tariffs/retailers and how often? Are those who switch their retailer/tariff benefiting? How different are their new energy costs? Are any savings sustained over time?

9. Do energy costs impact firm performance? Or household vulnerability? Controlling for all other factors, is there an observable/identifiable impact on Australian businesses or households when energy costs rise/fall?

Describe the users and their needs

As a policy analyst I need to better understand what is actually happening to energy bills and usage for households and SMEs so that I can develop better energy policy to save consumers money.

As a market analyst I need to better understand what is happening for energy bills and energy usage for households and SMEs so that I can improve forecasting and planning, and offer better services.

What work has already been done?

Who will the work be done with?

You'll be working primarily with policy officers and data analysts from the Department of the Environment and Energy.

Any additional relevant information?

Given the potential scope of analyses, any work undertaken is expected to be iterative and phased over time, with findings and challenges in each phase of work directing the ongoing nature of the research. Responses to this initial enquiry are welcome to focus on particular aspects relevant to your available datasets.

Work may be split into phases or sections depending on the responses received. For example household and SME work may be tendered for separately. Costings should be provided in a disaggregated way, on order to allow for the scope of proposed work to be scaled up or down or phased.

Please outline clearly which questions you would be able to answer, how you intend to do so and what datasets you will use. This should include the scope and granularity of those datasets and any expected constraints or limitations on the datasets.

Please include any conditions of use or constraints on your datasets. The intent of this analysis will be to publish findings and preferably related aggregated datasets (for example changing costs over time by consumer group and geographic region). Please identify potential constraints or costs associated with release of aggregated data outputs. What level of aggregation would your answer go to? For example by post code, Local Government Area, or (for SMEs) business type (ANZSIC or activity). And what times scales will you be able to cover?

Examples of other characteristics or limitations in the dataset that should be set out in your response include:

• the ability to identify energy bills, and differentiate between bills for different fuels (for example gas and electricity) from the same provider

• geographical coverage

• coverage over time

• for SMEs — coverage of subsectors (ANZSIC or type of activity)

• ability to link to behaviours and activities in non-energy sectors (such as wider shopping behaviours or decisions to switch providers in other areas like home loans or telecommunications)

• ability to link to protected datasets we may provide, such as energy meter data, in a protected way. Do your access or controls over your datasets allow for this?

What phase is the work in?

Work setup

Where will the work take place?

Department of the Environment and Energy, Parkes, ACT. Consultants will work remotely.

What are the working arrangements?

Consultants will work remotely. We expect there will be at least two face to face meetings in Canberra over the course of the project. The timing of these meetings will be negotiated with successful groups.

Is security clearance required?

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate sellers’ technical competence.

Essential skills and experience
  • Access to relevant datasets
  • Ability to use these datasets to answer policy questions about energy use behaviour and costs
Nice-to-have skills and experience

How sellers will be evaluated

How many shortlisted sellers will you evaluate?
Proposal criteria
  • Technical solution
  • Approach and methodology
  • How the approach meets DEE's policy goal
  • Estimated timeframes for the work
  • Team structure
  • Value for money
Cultural fit criteria
Work as a team with our organisation
Payment approach
Fixed price
Assessment methods
  • Written proposal
  • Work history
Evaluation weighting

Technical competence

Cultural fit


Seller questions

Seller questions
Seller question Buyer answer
1. There is a character limit for responses. What if we want to supply more information? We can't alter the number of characters. We will shortlist from the responses received on the Marketplace. We will then ask those shortlisted to provide more detailed responses.

Interested in this opportunity?

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  1. Register to join the Marketplace.
  2. Submit a case study and pricing and check your documents are up-to-date.
  3. Request an assessment of your chosen case study.